1. Order Processing:
- Orders are processed within 1-2 business days after payment confirmation.
- Customized or personalized items may require additional processing time.
2. Shipping Methods:
- We offer standard and expedited shipping options.
- Standard shipping generally takes 5-7 business days.
- Expedited shipping ensures delivery within 2-3 business days.
3. Shipping Costs:
- Shipping costs are calculated based on the selected shipping method and the destination.
- Free shipping may be available for orders exceeding a specified amount.
4. International Shipping:
- We offer international shipping to select countries.
- Customers are responsible for any customs duties, taxes, or fees imposed by their country.
5. Order Tracking:
- Once your order is shipped, a tracking number will be provided via email. and Whatsapp
- Use the tracking number to monitor the status and location of your package.
6. Delivery Issues:
- In the event of delivery delays or issues, please contact our customer service for assistance.
- We are not liable for delays caused by unforeseen circumstances, such as weather, natural disasters, or customs processing.
7. Incorrect Address:
- Customers are responsible for providing accurate shipping information.
- Any additional shipping charges incurred due to incorrect address information will be the customer’s responsibility.
8. Lost or Stolen Packages:
- Contact us immediately if you believe your package is lost or stolen.
- We will work with the shipping carrier to locate the package or provide a suitable resolution.
9. Returns Due to Non-Delivery:
- If a package is returned to us due to non-delivery, additional shipping charges may apply for reshipment.
- Refunds for non-delivered packages are subject to the deduction of initial shipping costs.
10. Delivery Confirmation:
- A delivery confirmation to the provided address is considered as a completed order.
- We are not responsible for misplaced or stolen packages after delivery confirmation.
11. Holiday Periods:
- During peak seasons or holidays, expect potential delays in processing and shipping times.
- Plan accordingly and place orders well in advance to ensure timely delivery.
12. Contact Information:
- For any shipping-related inquiries, please contact our customer service at Care@aapkabox.com or (+91) 9968864834
Note: This shipping and delivery policy is subject to change, and any updates will be reflected on our website.