Refund Policy:

  1. We strive to provide you with products of the highest quality and ensure your satisfaction. If, for any reason, you are not completely satisfied with your purchase, we offer a refund within (For eg 5-7 working days). from the date of delivery.

2 To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it. Any product that is damaged, used, or not in its original condition may not be eligible for a refund.

  1. To request a refund, please contact our customer service team using the following information:

Customer Service Phone Number: +91 99688 64834

Return Policy:

  1. We accept returns for eligible items within 3 from the date of delivery.
  2. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Any product that is damaged, used, or not in its original condition may not be eligible for a return.
  3. To initiate a return, please contact our customer service team using the following information:

Customer Service Phone Number: +91 99688 64834

Customer Service Email Address: care@aapkabox.com

  1. When initiating a return, please provide your order number and a detailed explanation for the return request. We may also require photographic evidence in certain cases.
  2. Upon receiving the returned item and verifying its condition, we will process your return and issue a refund or provide store credit, depending on your preference and the availability of the item for replacement.

Exceptions:

  1. The following items are generally not eligible for return or refund unless they are defective or during damaged transit:

Perishable goods, such as food or flowers

Custom-made or personalized items

Intimate or sanitary goods

Gift cards or vouchers

  1. In case of receiving a defective or damaged item, please contact our customer service team immediately with supporting evidence, such as photographs, for further assistance.

Miscellaneous:

  1. We reserve the right to refuse or reject any refund or return request that does not comply with our stated policies or is found to be fraudulent or in violation of applicable laws.
  2. Our refund and return policy is subject to change without prior notice. Any updates or modifications will be posted on our website.
  3. Please review our Shipping and Delivery policy for information regarding shipping, delivery times, and related terms.

If you have any questions or need further clarification, please contact our customer service team using the following information:

Customer Service Phone Number: +91 99688 64834

Customer Service Email Address: care@aapkabox.com

We are here to assist you and ensure your satisfaction with your purchase.

Last updated: 11/03/2023

The Aapka Box Team